Privacy policy

Data protection declaration

1) Information about the collection of personal data and contact details of the person responsible

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following we will inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.

1.2 Responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Ralph Kruse, Windsurfshop.de, Anna-Seghers-Str. 16, 86830 Schwabmuenchen, Germany, Tel .: +49 (0) 8232-908129, Fax: +49 (0) 8232-908127, E-Mail: info@freestyleworld.com. The person responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transfer of personal data and other confidential content (e.g. orders or inquiries to the person responsible), an SSL or. TLS encryption. You can create an encrypted connection using the string "https://" and the lock symbol in your browser line.

2) Data collection when you visit our website

With the mere For informational use of our website, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

• Our visited website
• Date and time at the time of access
• Amount of data sent in bytes
• Source / reference from which you came to the page
• Browser used
• Operating system used
• IP address used (if necessary: ​​in anonymous form)

Processing is carried out in accordance with Art. 6 para. 1 lit.f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.

3) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and make it possible to recognize your browser the next time you visit (so-called persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values ​​on an individual basis. Persistent cookies are automatically deleted after a specified period, which can differ depending on the cookie. The duration of the respective cookie storage can be found in the overview of the cookie settings in your web browser.

In some cases, the cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies we use, the processing takes place in accordance with Art. 6 Para. 1 lit. b GDPR either for the execution of the contract, according to 6 Para. 1 lit. a GDPR in the case of consent given or in accordance with Art. Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

Please note that you can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to accept cookies for certain cases or in general can exclude. Each browser differs in the way it manages cookie settings. This is in the help menu. Each browser is described, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

Internet Explorer: https: / /support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer / 95647? Hl = de & amp; hlrm = en
Safari: https://support.apple.com/en-us/guide / safari / sfri11471 / mac
Opera: https://help.opera.com/de/latest/web- preferences / # cookies

Please note that if you do not accept cookies, the functionality of our website may be limited.

4) Contacting

When you contact us (e.g. using the contact form or email), personal data is collected. Which data is collected when a contact form is used can be seen from the respective contact form. These data are stored and used exclusively for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in answering your request. Art. 6 para. 1 lit.f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Article 6 (1) (b) GDPR. Your data will be deleted after your request has been processed. This is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no statutory retention requirements.

5) Data processing when opening a customer account and for contract processing

According to Art. 6 Para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide them to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above address of the person responsible. We save and use the data you provide to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked with due regard to tax and commercial retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by our side.

6) Use of customer data for direct mail

Registration for our e-mail newsletter

If you register for our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. The provision of further data is voluntary and is used in order to be able to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an e-mail newsletter if you have expressly confirmed to us that you consent to receiving the newsletter. We will then send you a confirmation email asking you to click on a link to confirm that you want to receive the newsletter in the future.

By activating the confirmation link you give us your consent for the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When you register for the newsletter, we save your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any misuse of your e-mail address at a later point in time. The data collected by us when registering for the newsletter are used exclusively for the purpose of advertising via the newsletter. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a message to the person responsible mentioned above. After you have unsubscribed, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is legally permitted and & nbsp; ; about which we will inform you in this declaration.

7) Data processing for order processing

7.1 As far as necessary for the execution of the contract for delivery and payment purposes, the personal data collected by us will be processed in accordance with Art. 6 para. 1 lit. b GDPR passed on to the commissioned transport company and the commissioned credit institution.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we will process the contact details (name, address, e-mail address) provided by you when you placed your order in order to be able to provide you with the Within the scope of our statutory information obligations in accordance with Article 6 (1) (c) GDPR to personally inform you about upcoming updates in the legally stipulated period of time using a suitable communication channel (e.g. by post or email). Your contact details will be used strictly for the purpose of notifications about updates owed by us and will only be processed for this purpose by us to the extent necessary for the respective information.

In order to process your order, we also work together with the following service provider (s) who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.

7.2 In order to fulfill our contractual obligations towards our customers, we work with external shipping partners. We will pass on your name and delivery address and, if necessary for delivery, your telephone number, exclusively for the purpose of delivery of goods, Art. 6 Para. 1 lit. b GDPR, to a shipping partner selected by us.

7.3 Use of special service providers for order processing and processing

- Plentymarkets
The order processing takes place via the service provider "plentymarkets" (plentysystems AG, Buergermeister-Brunner-Str. 15, 34117 Kassel). Name, address and, if applicable, other personal data will be processed in accordance with Article 6 (1) (b) GDPR is only passed on to plentymarkets for processing online orders. Your data will only be passed on if this is actually necessary for processing the order. Details on data protection from plentymarkets and the data protection declaration from plentymarkets GmbH can be found on the plentymarkets website at & quot; plentymarkets.eu & quot; viewable.

7.4 Transfer of personal data to shipping service providers

- DHL
If the goods are delivered by the transport service provider DHL (DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn), we will give your e-mail address in accordance with Art. 6 Para. 1 lit. a GDPR before the delivery of the goods for the purpose of agreeing a delivery date or for the delivery notification to DHL, provided that you have given your express consent in the ordering process. Otherwise we will give for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b GDPR only forwards the name of the recipient and the delivery address to DHL. The transfer takes place only as far as this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or the delivery notification is not possible.
The consent can be revoked at any time with effect for the future against the person responsible or against the transport service provider DHL.

7.5 Use of payment service providers (payment services)

- Amazon Pay
If you select the payment method "Amazon Pay" Payment is processed by the payment service provider Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg (hereinafter: "Amazon Payments"), to whom we will send the information you provided during the ordering process along with the information about your order. Art. 6 para. 1 lit. b GDPR. Your data is passed on exclusively for the purpose of processing payments with the payment service provider Amazon Payments and only to the extent that it is necessary for this. If cookies, i.e. small text files that are stored on the device, are set when using Amazon Pay, this is done exclusively on the basis of your express consent. Art. 6 para. 1 lit. a GDPR. This consent can be given at any time via the "Cookie Consent Tool" implemented on the website. be revoked. You can find more information about the data protection provisions of Amazon Payments at the following Internet address: https: // pay. amazon.com/de/help/201751600
- Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "Installment payment" Via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. as part of payment processing. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), on. The transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only insofar as this is necessary for payment processing.
PayPal reserves the right to use the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "Installment payment" Carry out a credit report via PayPal. For this purpose, your payment details may be used in accordance with Article 6 (1) (f) GDPR is passed on to credit agencies on the basis of PayPal's legitimate interest in determining your ability to pay. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values ​​(so-called score values). As far as score values ​​are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values ​​includes, but is not limited to, address data. For further data protection information, including the credit agencies used, please refer to PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.

8) Use of rating and test seal graphics

Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and to offer Trusted Shops membership for buyers after placing an order.

This serves to safeguard our legitimate interests, which are predominant in the context of a balancing of interests, in the optimal marketing of our offer, Article 6 (1) (f) GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str.15C, 50823 Cologne.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your visit to the site.

Further personal data will only be transferred to Trusted Shops if you decide to use Trusted Shops products after completing an order or if you have already registered for their use. In this case, the contractual agreement made between you and Trusted Shops applies.

9) Tools and miscellaneous

Google reCAPTCHA

On this website we also use the reCAPTCHA function from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (& ldquo; Google & ldquo;). This function is primarily used to differentiate whether an entry is made by a natural person or is improperly made by machine and automated processing. The service includes sending the IP address and possibly other data required by Google for the reCAPTCHA service to Google. Art. 6 para. 1 lit.f GDPR based on our legitimate interest in determining individual responsibility on the Internet and avoiding abuse and spam. When using Google reCAPTCHA, personal data may also be transmitted to the servers of Google LLC. come in the US.

Further information on Google reCAPTCHA and the data protection declaration from Google can be found at: https://www.google.com/intl/de/policies/privacy/

As far as legally required, we have your consent to the processing of your data described above. Art. 6 para. 1 lit. a GDPR obtained. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the option outlined above to make an objection.

10) Rights of the data subject

10.1 The applicable data protection law grants you the following rights of data subjects (information and intervention rights) vis-à-vis the person responsible with regard to the processing of your personal data, whereby for the respective exercise requirements reference is made to the legal basis mentioned:

• Right to information according to Art. 15 GDPR;
• Right to rectification in accordance with Art. 16 GDPR;
• Right to deletion in accordance with Art. 17 GDPR;
• Right to restriction of processing in accordance with Art. 18 GDPR;
• Right to information in accordance with Art. 19 GDPR;
• Right to data portability in accordance with Art. 20 GDPR;
• Right to revoke consent given in accordance with Art. 7 Para. 3 GDPR;
• Right to complain in accordance with Art. 77 GDPR.

10.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR MAJOR LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO REQUEST REQUESTS FOR REQUESTS. R INSERT THE FUTURE.
IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA CONCERNED. A FURTHER PROCESSING IS RESERVED IF WE CAN PROVE MANDATORY PROTECTIVE REASONS FOR THE PROCESSING THAT DEFECTS YOUR INTERESTS, BASIC RIGHTS AND REQUIREMENTS, REMEDIES OR IF PROCESSING IS FOR THE ASSISTANCE, EXERCISE OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXECUTE THE OPPOSITION AS DESCRIBED ABOVE.

IF YOU USE YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA AFFECTED FOR DIRECT ADVERTISING PURPOSES.

11) Duration of storage of personal data

The duration of the storage of personal data is based on the respective legal basis, the processing purpose and - if relevant - additionally based on the respective statutory retention period (e.g. commercial and tax retention periods).

When processing personal data on the basis of an express consent in accordance with Art. 6 para. 1 lit. a GDPR, these data are stored until the person concerned revokes their consent.

If there are statutory retention periods for data that are processed in the context of legal or similar obligations on the basis of Art. 6 Para. 1 lit. b GDPR erased if they are no longer required for contract fulfillment or contract initiation and / or we have no legitimate interest in further storage.

When processing personal data on the basis of Art. 6 Paragraph 1 lit f GDPR, this data is stored until the person concerned exercises his right of objection according to Art. 21 Para. 1 GDPR, unless we can prove compelling legitimate reasons for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

When processing personal data for the purpose of direct advertising on the basis of Art. 6 Paragraph 1 lit. f GDPR this data will be stored until the person concerned exercises his right of objection according to Art. 21 Para. 2 GDPR.

Unless otherwise stated in the other information in this declaration about specific processing situations, stored personal data will otherwise be deleted if they are necessary for the purposes for which they were collected or processed in any other way are no longer necessary..